Human resource management in the university hospital of Béjaia during the COVID-19 crisis

Abstract

Objectives : Human resource management in healthcare is something that is not talked about enough in many countries in Africa, the outbreak of covid-19 made the loopholes in healthcare administration come to light and gave a lot of administrators to improve their ways in order to ensure the success of their facilities. We carried out a study in the university hospital of Bejaia among different managers in order to evaluate the mode of human resource management during the pandemic. Methods: This was a quantitative study based on one on one semi face to face interviews based on semi- structured interviews. The data collected was analyzed through the principle of content analysis. We also used data from various sources and sites like world health organization websites among others. Results: The results of our study showed a need for more investment in the healthcare sector, and a need to address the most common problems like heavy workload, anxiety, stress and depression among healthcare workers and absenteeism among others as stated by most of the managers that were interviewed. Conclusion: The impact of covid-19 pandemic underscored the importance of HRM in healthcare organizations and a need to make it a priority. The healthcare landscape is constantly evolving and the HRM practices need to adapt as well.